When indexing what does it mean when there are no images and the screen is black?
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Yesterday I indexed all day with no problems. Today everything loads but the actual images. It's just black where they are supposed to be. It's not just one project or type of image. Every project I try is the same result. What do I do?
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Answers
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Can you please post the batch code of the project you are indexing to confirm the problem.
- You can reset your Familysearch cookies: https://www.familysearch.org/cookies
- Try changing the browser. (Chrome, Firefox, Edge.)
- What system are you using windows or Mac?
Let us know how it goes.
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