i got a photo flagged restricted but i didnt get any email about it .-.
Well, I got an email, and asked if they would do a review. They responded it would be released, but it is still restricted. (AND it has been way more than 30 days). I am not worried as it was a photo of an old newspaper clipping, part 2 of 2, and I simply transcribed it into a PDF. Part 1 uploaded just fine. I think this process is not quite working as expected.
Emails can sometimes end up in junk/spam folders. did you check there?
also if they say it was released and it was not - simply reply back and press them on it.
the release should be immediately upon them saying it is released.
if its not then email them back.