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Images not loading

Sperry-DouglassCarissaDenise
Sperry-DouglassCarissaDenise ✭
February 28, 2022 edited February 28, 2022 in Indexing

Is everybody else getting the Image Unavailable/Service Unavailable pop up when you try to load a batch? Clarification: the data entry section on the left loads fine, but the images will not come up at all.

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Best Answers

  • annewandering
    annewandering ✭✭✭✭✭
    February 28, 2022 Answer ✓

    Yes it is a FamilySearch side error. Techs are tracing it down now.

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  • Sperry-DouglassCarissaDenise
    Sperry-DouglassCarissaDenise ✭
    February 28, 2022 Answer ✓


    0

Answers

  • Sperry-DouglassCarissaDenise
    Sperry-DouglassCarissaDenise ✭
    February 28, 2022

    Thanks. I figured that must be the case, but thought I would check on it.

    1
  • annewandering
    annewandering ✭✭✭✭✭
    February 28, 2022

    We appreciate these kind of issues being reported so we know there is a problem. Hopefully they will be up and running soon!

    1
  • annewandering
    annewandering ✭✭✭✭✭
    February 28, 2022

    We are up! Check your batches!

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  • Sperry-DouglassCarissaDenise
    Sperry-DouglassCarissaDenise ✭
    February 28, 2022

    Great, I won't have a chance to until later tonight, but will check back if there is a problem.

    1
  • betsy dorman
    betsy dorman ✭
    July 9, 2022

    Documents stopped loading for family name review Help! I was humming along until late June until documents would not load - no matter which state or county I chose from drop down menu. Is anyone encountering the same problem. Same problem on app. Reached out to family search. org who directed e to this site, stating there have been problems. Thanks, Betsy Dorman

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