Home› Welcome to the FamilySearch Community!› Ask a Question› FamilySearch Account

Fault/Flaw. FamilySearch. Settings. Profile. Add Portrait. (Approved) Portrait/Avatar NOT Appearing

Brett .
Brett . ✭✭✭✭✭
February 26, 2022 edited July 11, 2024 in FamilySearch Account

FamilySearch

Subject: (Possible) Fault/Flaw. FamilySearch. Settings. Profile. Add Portrait. (Approved) Portrait/Avatar NOT Appearing

Feature/Facility/Function:

▬ FamilySearch Account

▬ Settings

▬ NEW Profile 'Tab'

▬ Add Portrait

"Knowledge Article", in FamilySearch

All about the FamilySearch Profile

Dated: 30 September 2021

https://www.familysearch.org/en/help/helpcenter/about-the-familysearch-profile

https://www.familysearch.org/en/help/helpcenter/about-the-familysearch-profile

Where, it states, among other things:

Quote

------------------

Everyone who signs up for FamilySearch has an account profile. Edit your profile to customize how you appear to other FamilySearch users, what should be publicly visible, and what should be kept private.

Your profile includes the following information settings:

Portrait: Uploading a profile photo to your FamilySearch account can help distinguish you from other account holders with a similar name. Consider uploading a stylized photo or favorite graphic if you don’t feel comfortable posting a realistic photo. If you haven’t uploaded a photo, the portrait space will display the first letter of your FamilySearch account contact ID.

------------------

Preamble:

Please be, aware; and, advised ...

That there MANY be, a possible Fault/Flaw, with regards to, the NEW feature/facility/function, in our 'FamilySearch' Account', of our "Settings", under (our) the (NEW) "Profile" 'Tab', in relation to "Add Portrait".

Background:

The other Day, I accessed, MY "Settings"; and, in particular, the (NEW) "Profile" 'Tab'.

I then, proceeded to (eventually) successfully add a "Portrait", that was 'Approved' - ALL Good.

The "Image", was AUTOMATICALLY added, to the "Memories" 'Tab', of MY (Personal) "Profile", in the "Family Tree" Part, of 'FamilySearch' - ALL Good.

And, as an aside, I already understand, that; as, I am a "Living" individual/person, that I am recorded, in MY "Private Spaces", of MY 'FamilySearch' Account; and, ONLY appear to (ie. 'seen'/'accessible') ME - ALL Good.

Possible Fault/Flaw:

The "Portrait", was (obviously) "Approved", through/by "Image Moderation".

[ and, I might add, within a short period of time - ALL Good ... ]

But ...

That Said ...

That ("Approved") "Portrait", DID NOT (soon after) AUTOMATICALLY appear; as, MY "Portrait", against MY (Personal) "Profile", in the "Family Tree" Part, of 'FamilySearch'.

Nor; as, My "Avatar", in either,

(1) 'FamilySearch'; and/or,

(2) the "Community.FamilySearch" Forum.

I considered, that such MAY need (at least) x24 Hours (ie. "Overnight") to ACTUALLY 'take hold' (ie. be "Synchronised").

So ...

That Said ...

I left, such, for a time ...

Subsequently ...

I went BACK, the NEXT Day; and, the ("Approved") "Portrait", from MY "Profile", of MY "Settings", of MY 'FamilySearch" Account, DID NOT appear; as, either:

(1) As MY "Portrait", against MY (Personal) "Profile", in the "Family Tree" Part, of 'FamilySearch';

NOR,

As MY "Avatar", in either,

(2) 'FamilySearch'; and/or,

(3) the "Community.FamilySearch" Forum.

Question:

IF, the "Portrait", in OUR (Personal) "Profile", of OUR "Settings", in OUR 'FamilySearch' Account, in the "Family Tree" Part, of 'FamilySearch', has NOTHING to do with either:

(1) OUR "Portrait", against OUR (Personal) "Profile", in the "Family Tree" Part, of 'FamilySearch';

NOR,

OUR "Avatar", in either,

(2) 'FamilySearch'; and/or,

(3) the "Community.FamilySearch" Forum.

THEN, ... WHAT ... is its purpose?

As, I am just curious ...

Request:

As such ...

Can you please, investigate; and, advise, if the "Portrait", in OUR (Personal) "Profile", of OUR "Settings", in OUR 'FamilySearch' Account, in the "Family Tree" Part, of 'FamilySearch', is working PROPERLY (ie. as 'Designed'); or, not.

Addendum:

FYI

As an aside ...

BECAUSE ...

The NEWLY added "Portrait", in MY (Personal) "Profile", of MY "Settings", in MY 'FamilySearch' Account, in the "Family Tree" Part, of 'FamilySearch', did NOTHING, I have subsequently, added ANOTHER (Similar) "Image", that was (ALSO) "Approved" (ie. Passed "Image Moderation"), to the "Memories" 'Tab', of MY (Personal) "Profile", in the "Family Tree" Part, of 'FamilySearch'; and, set such; as, MY "Portrait".

And, by the way, the latter of which, ALSO appeared, within a VERY short time; as,

MY "Avatar", in BOTH,

(2) 'FamilySearch'; and/or,

(3) the "Community.FamilySearch" Forum.

Just so that you are aware.

.

Humbly submitted for your IMMEDIATE, information; attention; and, consideration.

'Thank You' in advance.

Kind Regards

MAY THE LORD BLESS YOU IN THIS IMPORTANT WORK

Yours Faithfully,

Brett

Tagged:
  • FamilySearch Account
  • Settings
  • Profile
  • Add Portrait
  • Avatar
0
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories
  • 42.7K Ask a Question
  • 3.3K General Questions
  • 570 FamilySearch Center
  • 6.7K Get Involved/Indexing
  • 640 FamilySearch Account
  • 6.5K Family Tree
  • 5.2K Search
  • 1K Memories
  • 2 Suggest an Idea
  • 473 Other Languages
  • 62 Community News
  • Groups