Home› Welcome to the FamilySearch Community!› FamilySearch Help› Family Tree

502 Bad Gateway and 503 Service Unavailable errors

LisaHemus1
LisaHemus1 ✭
February 24, 2022 edited April 17 in Family Tree

My computer is up to date. My software is up to date. I use Google Chrome and am not interested in adding other unnecessary software to my computer that I'm not going to use.

I just logged in to FamilySearch in order to take a look at my additions to the tree. Every single thing that I am clicking on is going straight to a 502 Bad Gateway error or a 503 Service Unavailable error.

Messages: https://www.familysearch.org/messages/

User: "image.png"

Notifications:

User: "image.png"

Contributions:

User: "image.png"

Search Family Tree:

User: "image.png"

Activities (All Activities):

User: "image.png"

What is going on?? There is nothing wrong with my computer. There is nothing wrong with my internet access. There is nothing wrong with my operating system or any of the software. I am only having this problem with this particular site. It is extremely disappointing!

0

Answers

  • Kristy (Stimpson) Hanson
    Kristy (Stimpson) Hanson ✭
    February 24, 2022

    We are getting the 502 Gateway error on our Center Computers as well. They worked at 9:00 Am this morning and quit working about 9:15 AM. Any updates?

    0
  • Amy Archibald
    Amy Archibald mod
    February 24, 2022

    Should be working again now.

    1
  • Betsy Hare Kemp
    Betsy Hare Kemp ✭
    April 16

    I am getting the error messages today

    0
Clear
No Groups Found

Categories

  • All Categories
  • 27.5K FamilySearch Help
  • 143 Get Involved
  • 2.9K General Questions
  • 475 FamilySearch Center
  • 518 FamilySearch Account
  • 5.2K Family Tree
  • 3.9K Search
  • 5.1K Indexing
  • 725 Memories
  • 376 Other Languages
  • 36 Community News
  • 7.2K Suggest an Idea
  • Groups