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I am having trouble saving data.

System
System admin
February 12, 2022 edited July 16, 2024 in Family Tree
This discussion was created from comments split from: Cannot standardize place name: "! Save failed. This data already exists.".
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Comments

  • ElsieEcheverri
    ElsieEcheverri ✭
    February 11, 2022

    I am having trouble saving data. I am trying to update some info.

    It says Save Failed and that is it.

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  • URWelcome
    URWelcome ✭✭✭
    February 11, 2022

    I'm having the same problem

    0
  • teram
    teram ✭
    February 11, 2022

    Having the same problem

    0
  • Brett .
    Brett . ✭✭✭✭✭
    February 11, 2022

    @ElsieEcheverri & @Unabletodisplay & @teram

    FYI

    [ 'Teram': Welcome to the "Community.FamilySearch" Forum. ]

    I am just another 'lowly' User/Patron ...

    Just in passing ...

    There CURRENTLY seems to be a MAJOR Problem/Issue in the "System" (ie. "Family Tree", of 'FamilySearch').

    I have been UNABLE to do a NUMBER of things (ie. Add "Sources"; and, "Create" individuals/persons; etc).

    This is NOT related to this post of: Cannot standardize place name: "! Save failed. This data already exists."

    The "System" (ie. "Family Tree", of 'FamilySearch') is playing up considerably ...

    Such may be a "Server" problem/issue; or, some other SIGNIFICANT cause ...

    Just my thoughts.

    Brett

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  • URWelcome
    URWelcome ✭✭✭
    February 11, 2022

    According to the Family Search phone tree, the engineers are working on the problem

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  • Brett .
    Brett . ✭✭✭✭✭
    February 11, 2022

    @Unabletodisplay

    It's 'Brett'.

    'Thank You', for that 'Heads-Up' ...

    I am CERTAIN, that the 'FamilySearch' Programmers/Engineers/Technicians ARE working on the Problem/Issue

    That, goes WITHOUT saying ...

    As, this is a MAJOR "Outage" ...

    That is causing, SIGNIFICANT, Problems/Issues ... for EVERYONE ...

    Brett

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  • Brett .
    Brett . ✭✭✭✭✭
    February 11, 2022

    All

    FYI

    Related 'Comments' and 'Posts' ... SO FAR ...

    [ 1 ]

    FamilySearch Help

    'Category' = General Questions

    HOME > FAMILYSEARCH HELP > GENERAL QUESTIONS

    Tech problems on Feb 11?

    https://community.familysearch.org/en/discussion/116293/tech-problems-on-feb-11

    https://community.familysearch.org/en/discussion/116293/tech-problems-on-feb-11

    [ 2 ]

    FamilySearch Help

    'Category' = Family Tree

    HOME > FAMILYSEARCH HELP > FAMILY TREE

    getting error messages , why?

    https://community.familysearch.org/en/discussion/116295/getting-error-messages-why

    https://community.familysearch.org/en/discussion/116295/getting-error-messages-why

    There may be MORE ...

    Brett

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  • Brett .
    Brett . ✭✭✭✭✭
    February 11, 2022

    'FamilySearch'

    Just in passing ...

    Request

    PLEASE; Please; please ...

    How about ...

    IMMEDIATELY, "Adding" a "Banner", to 'FamilySearch', regarding this Major SIGNIFICANT, Problem/Issue ...

    That, would definitely SAVE, a lot of UNNECESSARY, Telephone Calls/Chats to 'FamilySearch' "Support"; &, posts, in this Forum.

    Just my thoughts.

    Brett

    0
  • Brett .
    Brett . ✭✭✭✭✭
    February 12, 2022

    All

    FYI

    The MAJOR Problem/Issue, in the "System" (ie. "Family Tree", of 'FamilySearch') ...

    I getting addressed/fixed ...

    SOME things, are NOW working, again ...

    But ...

    That Said ...

    NOT All ...

    Some things, are still, NOT working properly ... yet ...

    Brett

    0
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