I Will Not Be Using This Site
cannot up load my photo and doc i have read the agreement but no place to let you know i agree try too many times not worth the trouble
i will not be signing in any more intill you can make add photo easier
Answers
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Mod Note: The original post has been edited to remove the shouting. The text of the message has not been altered.
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We are sorry you have been having issues with uploading photos and documents to FamilySearch. Many times it can be good to clear cache, which can allow the program to work more efficiently. \
- Refresh the page you are viewing. For Windows, press the control (Ctrl) and F5 keys at the same time. For a Mac, press Apple+R or Cmd+R.
- Delete the browser history to remove old copies of that page stored on your computer.
- Use a different supported browser.
It is also wise to be sure the browser is up to date,
You have the best experience on the FamilySearch website when you use a supported browser. The supported browsers give you the latest features and provide the best performance and security.
The website supports the current Windows and Mac operating system (OS) versions and one version back. Please note that the Mac OS does not allow you to update the Safari browser independent from the Mac OS. You must update the Mac OS to have the latest Safari browser version. If you are unable to update your Mac OS, we recommend you download and install one of the other supported browsers.
Supported browsers
Regardless of the operating system you use, our website works with these fully supported browsers:
- Apple Safari—the current version and one previous
- Google Chrome—the current version and one previous
- Microsoft Edge—the current version and one previous
- Mozilla Firefox—the current version and one previous
Trying a different browser has been known to make a difference in uploading items.
Wishing you the best.
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