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How do I get help to better use FamilySearch with a screen reader for the visually impaired/

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Afton Bartlett
Afton Bartlett ✭
February 2, 2022 edited July 9, 2024 in General Questions

I truly appreciate Family Search, and I also understand it's relevance to the LDS mission regarding genealogy. I want to be helpful but your site is very difficult to use for those of us who are visually impaired (I am a legally blind disabled veteran). Many elements on the Family Search site are not accessible to those of us who use screen readers. So, I was unable to add the information to my family tree. I hope Family Search will become more user accessible to those of us who are visually impaired. Best wishes.

This is passed on by me from a Feedback to FamilySearch. How can this person get help? I did not know the answer.


This person could be reached at

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Answers

  • PiperTWilson
    PiperTWilson ✭✭✭
    February 2, 2022

    Mod Note: One post has been edited to remove personally-identifying information.

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  • PiperTWilson
    PiperTWilson ✭✭✭
    February 2, 2022

    @Afton Bartlett - Please pass on to the person you are helping that we are sending this up to the product team. I don't know how long it will be before we have an update for you.

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  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    February 3, 2022

    see also:

    https://community.familysearch.org/en/discussion/115498/using-jaws-with-familysearch#latest

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  • Brett .
    Brett . ✭✭✭✭✭
    February 3, 2022 edited February 3, 2022

    @Afton Bartlett

    FYI

    I am just another 'lowly' User/Patron ...

    Just in passing ...

    Further to; and, in support of, what 'Dennis', has already proffered ...

    Here are a NUMBER of "Knowledge Articles", in 'FamilySearch':

    [ Often with the rider: Please Contact Support for additional help using JAWS with FamilySearch. ]

    [ And, NOT in any particular order ... ]

    How do I use FamilySearch with JAWS screen reader?

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-use-familysearch-with-jaws-screen-reader

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-use-familysearch-with-jaws-screen-reader

    What are the JAWS commands for reading HTML?

    https://www.familysearch.org/en/help/helpcenter/article/what-are-the-jaws-commands-for-reading-html

    https://www.familysearch.org/en/help/helpcenter/article/what-are-the-jaws-commands-for-reading-html

    How do I create a free account using JAWS?

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-create-a-free-account-using-jaws

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-create-a-free-account-using-jaws

    How do I sign in to Family Tree using JAWS?

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-sign-in-to-family-tree-using-jaws

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-sign-in-to-family-tree-using-jaws

    How do I use JAWS PlaceMarkers in Family Tree?

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-use-jaws-placemarkers-in-family-tree

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-use-jaws-placemarkers-in-family-tree

    How do I update vitals in Family Tree using JAWS?

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-update-vitals-in-family-tree-using-jaws

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-update-vitals-in-family-tree-using-jaws

    How do I add Other Information in Family Tree with JAWS?

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-add-other-information-in-family-tree-with-jaws

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-add-other-information-in-family-tree-with-jaws

    How do I access drop-down lists using JAWS?

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-access-drop-down-lists-using-jaws

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-access-drop-down-lists-using-jaws

    How do I work with sources in Family Tree while using JAWS?

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-work-with-sources-in-family-tree-while-using-jaws

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-work-with-sources-in-family-tree-while-using-jaws

    Can I access Historical Records with JAWS?

    https://www.familysearch.org/en/help/helpcenter/article/can-i-access-historical-records-with-jaws

    https://www.familysearch.org/en/help/helpcenter/article/can-i-access-historical-records-with-jaws

    How do I delete a parent or child relationship in Family Tree using JAWS?

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-a-parent-or-child-relationship-in-family-tree-using-jaws

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-a-parent-or-child-relationship-in-family-tree-using-jaws

    How do I add marriage events to Family Tree using JAWS?

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-add-marriage-events-to-family-tree-using-jaws

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-add-marriage-events-to-family-tree-using-jaws

    How do I reserve ordinances using JAWS?

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-reserve-ordinances-using-jaws

    .

    What third party products work with JAWS screen reader?

    https://www.familysearch.org/en/help/helpcenter/article/what-third-party-products-work-with-jaws-screen-reader

    https://www.familysearch.org/en/help/helpcenter/article/what-third-party-products-work-with-jaws-screen-reader

    .

    I hope, that these may help/assist, somewhat.

    Brett

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