How do I get help to better use FamilySearch with a screen reader for the visually impaired/

Afton Bartlett

I truly appreciate Family Search, and I also understand it's relevance to the LDS mission regarding genealogy. I want to be helpful but your site is very difficult to use for those of us who are visually impaired (I am a legally blind disabled veteran). Many elements on the Family Search site are not accessible to those of us who use screen readers. So, I was unable to add the information to my family tree. I hope Family Search will become more user accessible to those of us who are visually impaired. Best wishes.

This is passed on by me from a Feedback to FamilySearch. How can this person get help? I did not know the answer.

This person could be reached at

PiperTWilson

Mod Note: One post has been edited to remove personally-identifying information.

PiperTWilson

@Afton Bartlett - Please pass on to the person you are helping that we are sending this up to the product team. I don't know how long it will be before we have an update for you.

Dennis J Yancey

see also:

https://community.familysearch.org/en/discussion/115498/using-jaws-with-familysearch#latest

Brett .

@Afton Bartlett

FYI

I am just another 'lowly' User/Patron ...

Just in passing ...

Further to; and, in support of, what 'Dennis', has already proffered ...

Here are a NUMBER of "Knowledge Articles", in 'FamilySearch':

[ Often with the rider: Please Contact Support for additional help using JAWS with FamilySearch. ]

[ And, NOT in any particular order ... ]

How do I use FamilySearch with JAWS screen reader?

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-use-familysearch-with-jaws-screen-reader

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-use-familysearch-with-jaws-screen-reader

What are the JAWS commands for reading HTML?

https://www.familysearch.org/en/help/helpcenter/article/what-are-the-jaws-commands-for-reading-html

https://www.familysearch.org/en/help/helpcenter/article/what-are-the-jaws-commands-for-reading-html

How do I create a free account using JAWS?

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-create-a-free-account-using-jaws

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-create-a-free-account-using-jaws

How do I sign in to Family Tree using JAWS?

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-sign-in-to-family-tree-using-jaws

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-sign-in-to-family-tree-using-jaws

How do I use JAWS PlaceMarkers in Family Tree?

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-use-jaws-placemarkers-in-family-tree

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-use-jaws-placemarkers-in-family-tree

How do I update vitals in Family Tree using JAWS?

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-update-vitals-in-family-tree-using-jaws

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-update-vitals-in-family-tree-using-jaws

How do I add Other Information in Family Tree with JAWS?

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-add-other-information-in-family-tree-with-jaws

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-add-other-information-in-family-tree-with-jaws

How do I access drop-down lists using JAWS?

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-access-drop-down-lists-using-jaws

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-access-drop-down-lists-using-jaws

How do I work with sources in Family Tree while using JAWS?

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-work-with-sources-in-family-tree-while-using-jaws

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-work-with-sources-in-family-tree-while-using-jaws

Can I access Historical Records with JAWS?

https://www.familysearch.org/en/help/helpcenter/article/can-i-access-historical-records-with-jaws

https://www.familysearch.org/en/help/helpcenter/article/can-i-access-historical-records-with-jaws

How do I delete a parent or child relationship in Family Tree using JAWS?

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-a-parent-or-child-relationship-in-family-tree-using-jaws

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-a-parent-or-child-relationship-in-family-tree-using-jaws

How do I add marriage events to Family Tree using JAWS?

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-add-marriage-events-to-family-tree-using-jaws

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-add-marriage-events-to-family-tree-using-jaws

How do I reserve ordinances using JAWS?

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-reserve-ordinances-using-jaws

.

What third party products work with JAWS screen reader?

https://www.familysearch.org/en/help/helpcenter/article/what-third-party-products-work-with-jaws-screen-reader

https://www.familysearch.org/en/help/helpcenter/article/what-third-party-products-work-with-jaws-screen-reader

.

I hope, that these may help/assist, somewhat.

Brett