Printing problem

Searcher7644

When I print info such as family groups, I get the "FamilySearch Terms of Use..." printed across the page across the page as well, sometimes over the info, sometimes under it. How can I fix this? Thanks for your help!

Brett .

@Searcher7644

FYI

Welcome to the "Community.FamilySearch" Forum.

I am just another 'lowly' User/Patron ...

[ And, I happen to be a Member of the Church ... ]

Just in passing ...

Just curious ...

Question: WHAT is it exactly, that you are TRYING to "Print", from a "Family Group"?

[ ie. WHAT "Info" ... ]

Please advise.

Because ...

Perhaps ...

With, that "Watermark", of "FamilySearch Terms of Use...", such should NOT be "Printed" ...

Just my thoughts.

Brett

Searcher7644

Hi Brett, Thanks for your response. I print off the group sheet that lists the parents in one row, with their spouse (s) and children, and to the right of that family, the parents and children of the focus family. Maybe what I am doing wrong is shrinking the page when it goes over one page to get the info on one page, or a back-to-back print when it shows that it will take 3 pages to print large families. Maybe that is what makes it print the Terms of Use info? I'm trying to save paper and ink 🙂

Amy Archibald

@Searcher7644

Are you using these instructions to print the family group records?

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-print-family-group-records-from-family-tree

Brett .

@Searcher7644

FYI

I am still somewhat confused ...

I have been trying, different things.

But, I cannot seem, to grasp, your problem/issue.

And, I am using the ORIGINAL "Computer" Web "Version, of 'FamilySearch' ...

[ ie. NOT, the "Mobile" Application "Version", of FamilySearch' ... ]

I 'looked' at:

(1) Printing either, a "Family Group" Sheet (and, even, a "Pedigree") from ... "Print"

and/or,

(2) Printing from a "Browser"

OR ...

Question: Are you referring to "Printing" from a "Family Group".

IF, so; THEN, Please advise.

Brett

CDBurk

@Searcher7644

I am also interested to know exactly what you are trying to print...

When I go to FamilySearch and click on my icon at the upper right, I can find the Family Group link in the drop-down list. I can click that link and generate the list of all of the individuals who are part of the Family Group I currently belong to. I can then use the Ctrl P or browser print option to print that list of individuals.

If this is what you are trying to print, it is working for me across Chrome, Firefox and Edge in their current versions on my Windows 10 operating system.

If you are trying to print a Family Group record such as a Pedigree Chart or a Family Group Chart, those instructions are listed above, but I have been successful with those print options as well. Specific details about the steps you are taking, and the operating system, browser and browser version you are using would be much appreciated so that we can try to replicate the problem you are having.

For your general information, please review the following knowledge articles which explain the importance of routine browser maintenance and compatibility and support.

https://www.familysearch.org/en/help/helpcenter/article/which-internet-browsers-are-compatible

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

I look forward to continued discussion as we try to troubleshoot your concern. 😉