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How to edit the Family History Center pop-up on the specific location.

RSNeibaur
RSNeibaur ✭
January 20, 2022 edited July 10, 2024 in FamilySearch Center

I can edit my Family History Center website page found on the map on wiki but not the pop-up that has the link to the page. The information needs updating but I can't figure out how to do it. I see the pop-up from the map when I click on my location icon on the map. Help is appreciated. Thanks.

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Best Answer

  • Brett .
    Brett . ✭✭✭✭✭
    February 7, 2022 Answer ✓

    @RSNeibaur

    FYI

    I was the SAME.

    I had the CORRECT 'Calling' applied (ie. Stake. Temple and Family History, Consultant -- Family History Centre).

    Unfortunately, such still did not allow, access/edit rights to "CDOL".

    In the end, I had to ring/contact, the "Global Service Centre", to get them to address/fix the problem/issue.

    It took some time and a number of calls, to get it finally addressed/fixed.

    Brett

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Answers

  • Brett .
    Brett . ✭✭✭✭✭
    January 20, 2022

    @RSNeibaur

    FYI

    Welcome to the "Community.FamilySearch" Forum.

    I am just another 'lowly' User/Patron ...

    [ And, I happen to be a Member of the Church ... ]

    [ And, I have been a Staff Member, of Family History Centres", of the Church, for many Years ... ]

    Just in passing ...

    In relation, to your, "Family History Centre", of the Church ...

    That can be actioned, by accessing, "Church Directory of Organistations and Leaders" (CDOL).

    The Stake/District "Temple and Family History, Consultant -- Family History Centre" (eg. Formerly, "Director"), SHOULD have the access and ability to do such, in CDOL.

    IF, the Stake/District "Temple and Family History, Consultant -- Family History Centre", DOES NOT, have such access (which they SHOULD obtain); THEN, the member of the "High Council" responsible for "Temple and Family History" Work, should have such; or, a member of the "Stake/District Presidency" (Including: "Clerk") WILL have such.

    Good Luck.

    Just my thoughts.

    I hope, that this may help/assist; and, provide an avenue to pursue.

    Brett

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  • P Jeffrey
    P Jeffrey ✭✭
    January 26, 2022

    What FHC number and what do you want to edit ?

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  • RSNeibaur
    RSNeibaur ✭
    January 26, 2022 edited January 26, 2022

    I want to edit the hours, notes and phone # on the pop up from the map.

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  • P Jeffrey
    P Jeffrey ✭✭
    January 31, 2022

    That information can be changed in CDOL if you are the director and it then syncs with the dropdown map pages

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  • RSNeibaur
    RSNeibaur ✭
    February 7, 2022

    I have the FH Center added to my responsibilities but am not able to log into CDOL. I have talked with the clerk and he is unable to edit the information. Any suggestions would be appreciated. Thanks.

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  • DavidBeck1
    DavidBeck1 mod
    February 7, 2022

    @RSNeibaur

    The Stake Temple & Family History Centre Consultant is usually given the access rights to CDOL. Try contacting this Sister or Brother.

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  • RSNeibaur
    RSNeibaur ✭
    February 7, 2022

    Thank you all for your help. I think I have it now. Great help here.

    0
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