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change password

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LoriHuggs
LoriHuggs ✭
January 19, 2022 edited July 11, 2024 in FamilySearch Account

I need to change my password for Family Search (got a security warning) but I can't find the Settings Page and there is no opportunity to do it at Sign In. Can you help please? Thanks!

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Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    January 19, 2022

    Click on your username at the top right (after you have signed in), and scroll down to the Password section. Click on "Want to change your password?"

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  • petersenb1
    petersenb1 ✭
    January 26, 2022

    Lori Huggs,

    Thank you for your question in the community. The following may be of help.

    You can change your username, password, display name, and helper number.

    Steps (website)

    1. Sign in at FamilySearch.
    2. In the upper right corner, click your name. 
    3. Click Settings. 
    4. Click Account. 
    5. Click Edit for the section where you want to make a change.
    6. Enter the information in the appropriate field.
    7. You can change your password:
      1. Click Want to Change Your Password?
      2. Enter your current password.
      3. Enter your new password.
      4. Confirm your new password. 
      5. Click Save.
    8. Click Save Changes. (If the changes saved automatically, the button says Saved instead and you cannot click it.)

    For further information on this topic here is the link to the article in FamilySearch Help.

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-change-my-username-or-password

    Thank you for the discussion. If you need further help, please ask.

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