Unable to sign in to UK family tree/account- Account blocked because it says its Japanese??!!
For no reason this morning when trying to log in to the family tree in my account (in London, with family history all UK), I'm getting the following message:
"Account Not Authorized
FamilySearch Family Tree is accessible in Japan only to authorized FamilySearch users. Please contact FamilySearch Support at https://community.familysearch.org/ and provide your username to activate your account."
Have tried repeatedly to log in but still getting this message. Can you help please?