I am indexing Wisconsin marriage records...

JKHardy49

I have had several batches that are

"Image currently unavailable. Forbidden"

Am I supposed to go through each one changing it to: "No, No Extractable Data"?

https://www.familysearch.org/indexing/batch/1df56d95-2842-4b7c-949e-27ae5c7f06e2

Thank you

Jill Hardy

Melissa S Himes

You should exit the program and restart it. Then pull up the batches again and see what happens. That is a glitch and the images should not be marked No Extractable Data. If you can't get them to open, then I would return them by clicking Batch, Return Batch. Maybe the next ones will be viewable.

That error message is different than the one I get which is Access Restricted (because I am not able to index Wisconsin records since I am not a church member).

JKHardy49

Thanks - I did exit the program & restarted it - same problem. I signed out of familysearch,

signed back in, same problem. I will contact them.