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Functions does not work

Linnéa Sundström Danell
Linnéa Sundström Danell ✭
January 9, 2022 edited July 11, 2024 in FamilySearch Account

I can log in, but it does not work so I can use my family tree. Can also not see my temple list that I had before you turned me off. What can you do to help me?

Please Linnéa Sundström Danell

0

Answers

  • Brett .
    Brett . ✭✭✭✭✭
    January 9, 2022

    @Linnéa Sundström Danell

    FYI

    I am just another 'lowly' User/Patron ...

    Just in passing ...

    Providing the "Browser(s)", that you use, is (are) compatible with 'FamilySearch' ...

    And, the "Versions", of your, "Operating System"; and, "Brower(s)", are up-to-date ...

    [ ie. The LATEST version; or, the PREVIOUS version ... ]

    As an aside ...

    IF, you have not already; THEN, ...

    An "Oldie"; but, STILL, often, a "Goodie" ...

    Try "Clearing", the "Cookies"; and, the "Cache", of the "Browser(s)" that you are using ...

    [ And, even, the "Browsing History" ... ]

    It does not always work; but, more often, than not, it does.

    Here are some "Knowledge Articles", in 'FamilySearch':

    How do I delete cookies from FamilySearch?

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-cookies-from-familysearch

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-cookies-from-familysearch

    How do I set my cookie preferences?

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-set-my-cookie-preferences

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-set-my-cookie-preferences

    How do I delete all of the cookies and temporary files stored by my internet browser?

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

    Plus ...

    Pages won't open on FamilySearch

    https://www.familysearch.org/en/help/helpcenter/article/pages-wont-open-on-familysearch

    https://www.familysearch.org/en/help/helpcenter/article/pages-wont-open-on-familysearch

    How do I keep pop-up blockers from causing issues?

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-keep-pop-up-blockers-from-causing-issues

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-keep-pop-up-blockers-from-causing-issues

    Good Luck.

    I hope, that this/these may help/assist, somewhat.

    Brett

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