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francesjeppson1
francesjeppson1 ✭
January 3 in Indexing

I can't get anything on my screen when I try to open a batch. Is the site down, or is it my computer? Frances Jeppson

0

Best Answer

  • LarryClark43
    LarryClark43 ✭✭✭
    January 3 Answer ✓

    HI,

    I just opened a new batch and everything seems to be fine. Must be a problem on your end.

    0

Answers

  • Dellory Matthews
    Dellory Matthews ✭✭✭✭
    January 3

    Suggestions:

    1) Make sure your internet is working properly.

    2)

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser


    1
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