edited December 16, 2021 in General Questions
If I give my helper number to a family member, how do they use it?
There are basically two locations (in Familysearch website) where the helper number can be used (that I am aware of):
- In Family Tree> Tree view click the lifebuoy (life preserver) icon upper right that reads 'Help Others' (below your Profile). In that dialogue there is a link to the other option for 'Planner' (click that link to go to option 2).
- Click Help (circle with ? - upper right)> Helper Resources> Planner column (at right side): Add Someone - (enter name> next), then they follow the prompts at bottom for Helper Number options.
As Graham referenced instructions - there are other locations in the mobile app and tree lite (which I have never used) - interesting another app to check out.0
You may also wish to review the instructions found in the following Knowledge Article
Thank you very much for your help. That was really quick.2