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mark-owens
mark-owens ✭
December 8, 2021 edited August 2, 2024 in Search

How do I contact the Search Team to report an indexing error?

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  • Indexing error
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  • PiperTWilson
    PiperTWilson ✭✭✭
    December 17, 2021 Answer ✓

    @mark-owens - You can contact FamilySearch Support here - https://www.familysearch.org/en/help/helpcenter/article/contact-us

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Answers

  • Cecilia Margarita Espinoza
    Cecilia Margarita Espinoza ✭✭✭
    December 8, 2021

    Good afternoon Mark, regarding your question, If you can share the link of the Indexacion record and thus be able to review it an help you.. We wait for your reply.

    0
  • Paul W
    Paul W ✭✭✭✭✭
    December 10, 2021 edited December 10, 2021

    @mark-owens

    Well, at least your question got to the right place in "Community"!

    Very occasionally, a correction might be made, but users have been reporting both individual errors and metadata issues for many years without seeing any corrections.

    Feel tree to share your specific problem here. In some cases, you can edit a record yourself, but for most you will just have to add a note about the error when you add the record (as a "source") to an ID in Family Tree.

    (I am assuming you are talking about an indexed record found on the website, rather than an ongoing issue with a current indexing project.)

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