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  • Home› Welcome to the FamilySearch Community!› Ask a Question› Family Tree

    Unable to link billiongraves

    defaulterer
    defaulterer ✭
    December 5, 2021 edited November 4, 2023 in Family Tree

    Hi all,

    I was attempting to complete some volunteer work via Family Search Tree Connect and I keep running into an issue.

    I open the page and search the persons name in FS to see if they already exist and if not, I create a person and copy their ID code. When I go to save it, it responds back with the error "Error: This person has been deleted from FamilySearch". Which is impossible because I confirm that the profile is active before I attempt to add the ID and especially in the case where I'm creating the person's ID- like in this scenario. I've attached images of what happens.



    Has anyone else come across this? I've tried in both Chrome and Edge with this same issue. Thank you so much!

    image.png


    image.png image.png image.png image.png


    Tagged:
    • Family Tree
    • #FamilySearch
    • ID Numbers
    0

    Answers

    • MarvinG
      MarvinG ✭✭✭
      December 5, 2021

      @defaulterer I am not sure how you are using BillionGraves as source for individuals in Family Tree. As I have looked at BillionGrave website I do see occasionally a link to FamilySearch but it only leads me to the individual's page, it did not link BillionGraves as a source. The method that I use to source records in Family Tree is RecordSeek which is a source creator for FamilySearch and Ancestry. It does work very well.

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