Is anyone else having issue with the standardized places?

Cyril Collyer

I have gotten a few issues that wont let me standardize places I have a patron the was married in Winwick, Lancashire, England, it should up as un standardized I tired just England to be sure but again it showed up aas und=standardized is anyone else having this issue? Help resources said it isn't working

Glenn Hill

Yes, this problem started about 1 hour ago. I have several folks call me about the same problem. Any place you type in a place it is still flagged as a non-standard place and it will stop you from reserving the ordinances. I have e-mailed family search support at "nasupport@familysearch.org" and I hope they respond soon.

😓

Cyril Collyer

great thanks let me know if they respond :)

Mariela López de Ruiz

@Cyril Collyer Hola le enviamos datos de como poder cambiar estas opciones que necesita, agradecemos toda su ayuda para seguir mejorando. Espero le sirva esta información, saludos!

" Si usted se da cuenta de cualquier mejora que necesitemos hacer, puede proporcionar comentarios. Busque un lugar y, en el lado derecho de la pantalla, haga clic en Mejorar este lugar (se le requiere iniciar sesión para ver este botón)."

https://www.familysearch.org/es/help/helpcenter/article/como-agrego-o-corrijo-un-lugar-estandarizado-en-arbol-familiar

Kevin Augustus Long

I just tried some place names that would not standardize a couple of hours ago. They now work fine. Cheers to the engineers.