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Karrie Palmer

karrielynnepalmer1
karrielynnepalmer1 ✭
November 22, 2021 edited November 22, 2021 in Indexing

Hi,

A sister in our stake contacted me because her indexing numbers were not adding up. Together we called family search a few months ago and were told it was a problem on Family Search end and would be corrected. I ran into her at a funeral recently and she told me it was still not corrected. Will you please check into it for us?

Thank you,

Karrie Palmer

0

Answers

  • CHold
    CHold mod
    November 22, 2021

    @karrielynnepalmer1

    Since this is a public community I have removed the personal information for your friend to protect her privacy. I will send you a private message.

    Thank you!

    0
  • annewandering
    annewandering ✭✭✭✭✭
    November 22, 2021

    What numbers does she show as having been indexed?

    0
  • karrielynnepalmer1
    karrielynnepalmer1 ✭
    November 23, 2021

    24,968 indexed and 30,155 reviewed

    0
  • CHold
    CHold mod
    November 26, 2021

    @karrielynnepalmer1

    We have the same amount recorded for the indexed amount but we show just 18 less for the reviewed amount. Sometimes the numbers lag a bit behind.

    Hopefully this will help.

    0
  • Colin Yamamoto_1
    Colin Yamamoto_1 ✭✭✭
    November 26, 2021

    those numbers are looking good!

    1
  • Melissa S Himes
    Melissa S Himes ✭✭✭✭✭
    November 27, 2021

    I wonder if she has the same problem that I have (although I don't worry much about it). When my numbers transferred over to web-indexing, I am fairly certain around 100,000 records didn't transfer over.

    1
  • annewandering
    annewandering ✭✭✭✭✭
    November 27, 2021

    And then there are all the extraction numbers that were never included! Rest assured they are counted where it counts!

    1
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