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unwanted abusive messages from another user

deborahsutton 33
deborahsutton 33 ✭
November 15, 2021 in Family Tree

I have recently been having strong worded and unacceptable messages from another member. I have and I quote " do not know how to research a marriage". plus other similar messages. This member has been changing names of spouses, adding children. Also deleted various sources.

Tagged:
  • Unwanted messages
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Best Answer

  • bathompson
    bathompson ✭✭✭
    November 15, 2021 Answer ✓

    Hello @deborahsutton 33,

    We are sorry to hear that you are having difficulty with someone in FamilySearch. In addition to the above, you can also block messages to you from this person. Here are the instructions from the Help Center:

    1. Go to a conversation in Messages that involves the person.
    2. Click the person's name next to a message.
    3. Click to select the Mute option. You will no longer see messages from this person.
    4. To Unmute, click the dialogue box and click to select unmute.

    If you receive an inappropriate message, we encourage you to report it.

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-mute-or-block-someone-from-messaging-me

    Best Wishes!

    0

Answers

  • lookingfortheanswers
    lookingfortheanswers ✭✭✭
    November 15, 2021

    If you would like to report this as abuse there is an article within FamilySearch That will assist you. The link to the article is below. Click on the link and it will take you to it.

    How do I report abuse, spam, inappropriate memories, and other content?

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-report-abuse-spam-inappropriate-memories-and-other-content

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