When I click the "approve" button, nothing happens.

Barbara Johnson

What do I do to get my new family group member accepted into the group?

Barbara Johnson

Thank you Brett for your kind assistance.

Carla Tobler

@Barbara Johnson

If a feature is not working properly in FamilySearch, it is often a good idea to do some housekeeping. The article links below will help you do that.

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-cookies-from-familysearch

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

It is important to use a supported browser as well. Here is a link to an article from the help center which names the browsers that are supported by FamilySearch.

https://www.familysearch.org/en/help/helpcenter/article/which-internet-browsers-are-compatible

If these suggestions do not help, please feel free to call this number, 1-866-406-1830, and discuss the issue with a support staff member.

Best Wishes.

Brett .

@Barbara Johnson

Barbara

I am just another 'lowly' User/Patron ...

[ And, I happen to ne a Member of the Church ... ]

Plus, I have "Created", a "Family Group"; and, "Invited" and "Approved" a NEW member to that group.

IF, you are the (or, one of the) "Administrator(s)" of the particular "Family Group"; THEN, you must, 'Access' the "Family Group", and, "Approve" the invitee/new member ...

Pictorially ...

Now ...

Here are some "Knowledge Articles" in 'FamilySearch':

What are family groups?

https://www.familysearch.org/en/help/helpcenter/article/what-are-family-groups

https://www.familysearch.org/en/help/helpcenter/article/what-are-family-groups

How do I create a family group?

https://www.familysearch.org/en/help/helpcenter/article/create-a-family-group

https://www.familysearch.org/en/help/helpcenter/article/create-a-family-group

How do I invite people to join a family group?

https://www.familysearch.org/en/help/helpcenter/article/invite-people-to-join-a-family-group

https://www.familysearch.org/en/help/helpcenter/article/invite-people-to-join-a-family-group

How do I join a family group?

https://www.familysearch.org/en/help/helpcenter/article/join-a-family-group

https://www.familysearch.org/en/help/helpcenter/article/join-a-family-group

How do I edit a family group’s name, photo, or description?

https://www.familysearch.org/en/help/helpcenter/article/edit-a-family-groups-name-photo-or-description

https://www.familysearch.org/en/help/helpcenter/article/edit-a-family-groups-name-photo-or-description

How do I send a message to a family group?

https://www.familysearch.org/en/help/helpcenter/article/send-a-message-to-a-family-group

https://www.familysearch.org/en/help/helpcenter/article/send-a-message-to-a-family-group

How do I give administration rights in a family group?

https://www.familysearch.org/en/help/helpcenter/article/give-administration-rights-in-a-family-group

https://www.familysearch.org/en/help/helpcenter/article/give-administration-rights-in-a-family-group

How do I share ordinances with a family group?

https://www.familysearch.org/en/help/helpcenter/article/share-ordinances-with-a-family-group

How do I unshare ordinances from a family group?

https://www.familysearch.org/en/help/helpcenter/article/unshare-ordinances-from-a-family-group

How do I remove someone from a family group?

https://www.familysearch.org/en/help/helpcenter/article/remove-someone-from-a-family-group

https://www.familysearch.org/en/help/helpcenter/article/remove-someone-from-a-family-group

How do I delete a family group?

https://www.familysearch.org/en/help/helpcenter/article/delete-a-family-group

https://www.familysearch.org/en/help/helpcenter/article/delete-a-family-group

How do I stop receiving email notifications for family groups?

https://www.familysearch.org/en/help/helpcenter/article/email-notifications-for-family-groups

https://www.familysearch.org/en/help/helpcenter/article/email-notifications-for-family-groups

How do I leave a family group?

https://www.familysearch.org/en/help/helpcenter/article/leave-a-family-group

https://www.familysearch.org/en/help/helpcenter/article/leave-a-family-group

I hope this helps/assists, somewhat.

Brett