how to get rid of Confidential/living person notice on person page
Having trouble getting rid of the confidential/living person notice at the top of the person page. G7WM-JCX Alice M Ball, born 1890, marked as deceased as well under death details. I've tried signing out and going back into the program several times. It appears to be a computer glitch. Ideas on how to fix this?
Thanks
Best Answer
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Hello @amylouisejones1
Thank you for posting your question here in the community. We have attached an article that may help you understand things a little bit more.
We will be happy to help you with this issue.
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Wjroth
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Answers
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No, "confidential" status is not usually a glitch, although it can be an error, for example when it's applied to someone whose only connection to a "sensitive" part of the world is having died there (say, as a soldier in a war).
From the (rather terse) help article: "Administrators mark records as confidential if the ability for the public to view the information could harm the contributor." From observation, what this usually means is that the profile has some connection to a part of the world that FamilySearch has deemed sensitive, which in all of the instances I've heard of were somewhere in the Middle East.
If you don't think your Alice M Ball needs to be confidential, I think you're going to have to contact FS by phone (and hope that you get a first-tier responder who knows where to route you).
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Further to what @Julia Szent-Györgyi has said, I believe the reason has to do with persecution and stigmas against Christians in some countries. See this old thread from 2017: https://community.familysearch.org/en/discussion/55895/syrian-immigrants-inappropriately-flagged-as-confidential
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Check each of the vitals for the person: birth, death, burial, marriage. Make sure the standardized locations are correct.
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9V9N-G44 and GM5L-DNK are the only PID numbers matching Alice M Ball born in 1890. These numbers do not match the number you have for Alice Ball. Please look again and verify your ancestor's PID information. Thank you.
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@DebDT G7WM-JCX is the number I have. If it’s too much of a hassle, I can just leave it. This is a cousin by descendancy, and not a direct ancestor…
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Check the standardized places for each of the vitals and the residences to make sure they are correct and are not incorrectly set as another country.
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Just to confirm for you, I tried to search for Alice by ID and by the information, and that record does not appear in the search results.
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A family I worked on a few years ago got flagged Confidential and parked in my private tree space as a result of my attaching United States historical records that due to transcription errors put their birth places in a sensitive country.
Eventually, my request that Family Search remove the profiles from my private tree space was acted on. Family Search determined the profiles could go in the public tree space.
I certainly do not want to put myself in danger by doing genealogy!
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Hello @amylouisejones1
The record for Alice M Ball G7WM-JCX how shows without the confidential label.
Thank you for bringing this to our attention.
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Wish I could mark some confidential ...
@genthusiast, if you got your wish you might not like it.
For me, having Confidential profiles was far more hassle than benefit. Other contributors cannot see the profiles and cannot see that historical records are already attached to them. So there were not only duplicate profiles but multiple attachments where there should only ever be a single attachment. And there was the ever-present potential for still more duplicates and more attachments and bad edits generally. If I tried to prevent these new messes by working on the family in the public tree space I risked causing more profiles to end up flagged Confidential and stuck in my private tree space.
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Are you saying that because a record was attached to a confidential person it doesn't show as attached?
Yes. Just like historical records attached to living persons.
Thinking records were not attached, I even made duplicates of "my" Confidential profiles then had a deja vu Wait, I remember this family, didn't I already do all this work? When the family got flagged I did not know what happened. Months later I found the profiles in my private tree space. It was confusing.
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@Kerrebee Thank you so much!🙏🏻 looks good!
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