Language Resources and Handwriting Helps is not working

HollisHolladayG

This has not been working since last week. When can I expect to have this fixed?

SMacR

I believe that @HollisHolladayG is asking about the Language Helps in the GIG (General Indexing Guidelines) when you are in a batch, under Handwriting helps, the 3rd bullet point states "For more help with handwriting, click here." It is this link that is not working on either Chrome or Firefox.

HollisHolladayG

Project Instructions:

Handwriting Help

• Many records were handwritten. The handwriting resource on the data entry screen may help you decipher the handwriting. To use this resource, on the indexing toolbar, click the Handwriting Examples 
•  icon.
• The best help for deciphering difficult handwriting is the document itself. Before indexing a document, study it carefully to determine the unique writing style of the recorder. Compare questionable letters with letters in other words and recognizable names on the document.
• For more help with handwriting, click here. To see handwriting helps for other languages, in the box on the left side of the screen, click the down arrow, and choose a different language.

I have used this this for 6 years, but just over a Month ago, when I click on the (click here) it quit working and hangs up with the following resultsl.

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