im not techy , what does it mean and how do i fix it?
The same thing happened to me at about the same time, but I got out of the batch and then went back in, and then they loaded, so I'd recommend leaving the batch and then entering it again to see if that fixes it.
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We hope it can be solved soon.
The same thing happened to me. I was doing indexing on a batch of naturalization records from Missouri. I went in and out of the batch, but then it started happening again. I used the browser reload button, and that fixed it temporarily. I just upgraded to Windows 11, don't know if that has anything to do with it.
I tried all those things. The only things that work are the batches that were loaded before today.
What browser are you using? You might try switching browsers. That often helps with these type of issues. Let us know if that worked, please?
Thanks I am also having the same issue. I have reloaded and went out of the batch a few times and still the same thing. So do appreciate any advice.
cookies for the site helped me thanks for that
The internal server error is a problem with the web-server you are trying to contact, not your computer. I have been getting them all day on FamilySearch. Sundays are very busy and the servers more than likely can't handle the traffic. Internal Server Errors will clear themselves up without any work on your part. So, it is probably a coincidence that clearing the cookies helped although it is good practice just to do that and clear your browsers periodically to keep your computer at peak performance.