Link to Ancestry from FS

jerry3log

Hi, Went I log in at home on FS I can search in Ancestry. When I'm in the Meridian East Stake Family History it won't let in to Ancestry. What do I need to do to fix this?

Jerry Carney

Áine Ní Donnghaile

There was a discussion in this month's Tech Talk of a problem with the link to AncestryInstitution. At home, you are connecting to Ancestry.com, so it's a different URL.

See:

"Ancestry Institutional has changed/broke the search interface from the person page in FamilySearch."

https://docs.google.com/presentation/d/1LDsS6NBgQBxFvfuwfcCD0HPKuufMY6z4/edit#slide=id.p5

WJRoth

Hello @jerry3log

Thank you for posting your question in the Community. Are you referring to the Search Ancestry link as in the picture below?

If this is what you are referring to, then when you are using the computers in the Family History Center you will need to sign in to Ancestry.

We hope that you will find this information helpful.

Sanra

@jerry3log

We have removed the sensitive information from this public forum.