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Link to Ancestry from FS

jerry3log
jerry3log ✭
October 20, 2021 edited October 22, 2021 in FamilySearch Account

Hi, Went I log in at home on FS I can search in Ancestry. When I'm in the Meridian East Stake Family History it won't let in to Ancestry. What do I need to do to fix this?

Jerry Carney

Tagged:
  • Access Ancestry records
0

Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    October 20, 2021 edited October 22, 2021

    There was a discussion in this month's Tech Talk of a problem with the link to AncestryInstitution. At home, you are connecting to Ancestry.com, so it's a different URL.

    See:

    "Ancestry Institutional has changed/broke the search interface from the person page in FamilySearch."

    https://docs.google.com/presentation/d/1LDsS6NBgQBxFvfuwfcCD0HPKuufMY6z4/edit#slide=id.p5

    0
  • WJRoth
    WJRoth ✭✭
    October 21, 2021 edited October 21, 2021

    Hello @jerry3log

    Thank you for posting your question in the Community. Are you referring to the Search Ancestry link as in the picture below?

    image.png


    If this is what you are referring to, then when you are using the computers in the Family History Center you will need to sign in to Ancestry.

    We hope that you will find this information helpful.

    0
  • Sanra
    Sanra ✭✭✭✭
    October 22, 2021

    @jerry3log

    We have removed the sensitive information from this public forum.

    0
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