Access denied
I have indexed at least 10, maybe 15 or more of the the US, Washington-County Death Registers, 1881-1979 Part --(varies C being one of them)
When I click on the Open batch, I always get
But when I click on OK, it always let's me in to the batch currently on Indexing Tool — FamilySearch.org ------ https://www.familysearch.org/indexing/batch/ac8bb09b-8c75-4162-a520-5785f97603ba
Since it always let's me index the batch, I have not reported this issue, but am reporting it now in case it can provide some information to the Engineers that is needed .
Answers
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Ive had this problem before but only in this one situation. I was pulling batches to index the next day and saving them under My Batches. I had 4 lined up from the same batch, but when i tried to get a 5th one, it gave me this exact pop up and didnt let me check out anymore. This has happened a couple times since and it has never let me check out more than 4 at one time. Could this be what the problem is?
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Some projects do not allow more than a few to be checked out at a time to speed up the process.
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I am only pulling up one batch at a time, and complete that batch before I load another. It is a puzzle that I get an access denied, but all I have to do is click ok, and I'm in the batch... Ah the wonders of our digital world.
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It might help if you do some housekeeping and clean up your temp files and delete familysearch cookies. Here are knowledge articles about what to do when you get error messages like this. I would perform the recommendations in the first link and see what happens. If it doesn't solve the problem, then I would move on to the instructions in the second link. Good luck!
https://www.familysearch.org/help/helpcenter/article/i-keep-getting-error-messages-when-indexing
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