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Broken Link in Card Catalog

Richard Hunsaker
Richard Hunsaker ✭
October 13, 2021 in General Questions

The link for the digital version of:

Annals of Henrico Parish : history of St. John's P.E. church, a complete roster of the vestries, from 1741 to 1904 ; list of communicants, marriages, baptisms, deaths and burials, records of the parish of Henrico from 1730 to 1773

Does not work.

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Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    October 13, 2021

    The link works for me, if we are looking at the same book: https://www.familysearch.org/library/books/records/item/36524-redirection

    And it is also on Internet Archive: https://archive.org/details/annalsofhenricop00moor

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  • MaureenE123
    MaureenE123 ✭✭✭✭
    October 13, 2021

    The title of this topic is Broken Link in Card Catalog

    and I can confirm that the link to the digital book in the Catalog entry https://www.familysearch.org/search/catalog/3580936 is broken as when you click on the wording To view a digital version of this item click here , the message is "Not found :( Sorry, but the page you were trying to view does not exist. This item doesn't exist!"

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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    October 13, 2021 edited October 13, 2021

    And I can confirm that when I searched for the book, using the title provided by @Richard Hunsaker , the link opened.

    image.png
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  • bathompson
    bathompson ✭✭✭
    October 14, 2021

    Hello @Richard Hunsaker,

    It looks like the digital book you are looking for is viewable for some but not for you and others.

    Sometimes, you need to either use a different browser or clear your browsing history. Also, make sure you are using the most updated version of your browser.

    https://www.familysearch.org/help/helpcenter/article/which-internet-browsers-are-compatible
    1. Make sure you use a supported Internet browser.
    2. Delete just the cookies that FamilySearch uses.
      1. Go to https://FamilySearch.org/cookies.
      2. When the message Reset your cookies? appears, click Yes.
    3. If the problems still occur, clear all of your temporary files and cookies. Then restart your computer. Please search the web for instructions for your specific browser.
    4. If you still have problems, delete your autocomplete history. Search the web for instructions for your specific browser.
    https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

    Best Wishes!

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  • MaureenE123
    MaureenE123 ✭✭✭✭
    October 15, 2021

    I can view the book if I use the URL provided Áine Ni Donnghaile or by using the Books Search. However, as in my post above, the link to the book through the CATALOG does not work.

    I don't think the problem has anything to do with the browser or clearing cookies. I think the problem is that there is a BROKEN LINK in the Catalog which needs to be fixed.

    I suspect Áine Ni Donnghaile located the book URL through the BOOKS SEARCH, not through the Catalog.

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  • N Tychonievich
    N Tychonievich mod
    October 17, 2021

    @Richard Hunsaker You are correct that the catalog link for the book does not work. Please use the link that @Áine Ni Donnghaile provided to view the book from the Digital Library. The FamilySearch Catalog is currently locked while engineers transition to new hardware and software. Fortunately, in the case of digitized books, using the Digital Library is a good workaround while we wait for the upgrade to the catalog.

    https://www.familysearch.org/help/helpcenter/article/how-do-i-request-a-correction-to-the-familysearch-catalog


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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    October 17, 2021

    I always use the Books search for books I suspect have been digitized. It's a quicker search. If I use the catalog search, it's a clumsier search, AND if the paper book is also in the catalog I have to sort through those to find the digital book. Why make more work for myself?

    1
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