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ancestry was connected to wrong account

laraynewessel1
laraynewessel1 ✭
October 12, 2021 edited July 11, 2024 in FamilySearch Account

My family search account was connected to the wrong ancestry account, that account was deleted. How do reset my family search account so that my account will connect to the proper ancestry account?

Tagged:
  • Connected Account link issue
0

Answers

  • DianaHawks
    DianaHawks ✭✭✭
    October 12, 2021

    Hi Larayne.

    Try the help provided in the Article attached below. There is also information here on contacting ancestry.com for help:

    https://www.familysearch.org/help/helpcenter/article/my-account-has-already-been-linked-to-ancestry

    0
  • DRPGrigg
    DRPGrigg ✭✭
    October 13, 2021

    We have contacted @laraynewessel1 to help with her connected Ancestry account.

    0
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