Locked Account

SueFitz

My account has been locked for days and I can't sync with any of my programs. I don't want a new account as that just makes things messy all around.

I've don't the 10 minute thing, etc.

I didn't try to log in yesterday, but still get the lock out message 24 hours later. Just upgraded my RootMagic, but it's not working in FTM either.

CHold

Your question will be forwarded to the FamilySearch Account team for review and resolution. You may be contacted by that team if they need more information.

CHold

@SueFitz

I will be sending you a private message to see how I can help.