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It's been saying an error has occurred that may affect ability to use this page for about a week now

Juncker, Bryan Garrett
Juncker, Bryan Garrett ✭
October 5, 2021 edited August 20, 2024 in Get Involved/Indexing

anyone have anything that will help?

0

Answers

  • Melissa S Himes
    Melissa S Himes ✭✭✭✭✭
    October 6, 2021

    You probably need to clean up your computer a little bit.

    Here's a couple of links to a FamilySearch knowledge article on what to do when you receive that error message:

    The first thing I like to do is clear the cookies and temp files as outlined here:

    https://www.familysearch.org/help/helpcenter/article/why-cant-i-open-the-indexing-batch-i-was-working-on

    If that doesn't work, then the next measures might help:

    https://www.familysearch.org/help/helpcenter/article/i-keep-getting-error-messages-when-indexing

    https://www.familysearch.org/help/helpcenter/article/which-internet-browsers-are-compatible

    0
  • Mirevo
    Mirevo ✭✭✭✭
    October 6, 2021

    Hello Bryan

    Please see a message we sent to your private.

    0
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