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Please - new "FamilySearch" website??

Debra Freeman_3
Debra Freeman_3 ✭
October 2, 2021 edited July 9, 2024 in General Questions

Hello Anyone,

Please is there a video or webpage to help me or others understand how to use the new "FamilySearch" website?? Even better a more effective way.

Thank You

0

Answers

  • Brett .
    Brett . ✭✭✭✭✭
    October 3, 2021

    @Debra Freeman_3

    Debra

    Welcome to the "Community.FamilySearch" Forum.

    I am just another 'lowly' User/Patron ...

    Short Answer: At this early stage, of the NEW "Results" page/screen, for "Search Records", I suggest NOT.

    You are not alone ...

    Here are some FOUR (x4) posts, in date (and, post) order of being posted, from someone, stating, to be part of the 'FamilySearch' Team that, 'Designed'; and, 'Developed", the the NEW "Results" page/screen, for "Search Records", which appears, in some of the posts, to give some "Instruction", on HOW to use the NEW "Results" page/screen, for "Search Records".

    "Ideas" (ie. 'Feedback) Section

    15 July 2021

    [ 1 ] Discussion 90536

    'Category' = Records (Searching And Viewing)

    Home > Ideas > Records (Searching And Viewing)

    Hello FamilySearch Community! Try out the new update to Record Search.

    https://community.familysearch.org/en/discussion/90536/hello-familysearch-community-try-out-the-new-update-to-record-search

    https://community.familysearch.org/en/discussion/90536/hello-familysearch-community-try-out-the-new-update-to-record-search

    29 September 2021

    [ 2 ] Discussion 103619

    'Category' = General User Interface

    Home > Ideas > General User Interface

    FamilySearch's Updates to the Search Page

    https://community.familysearch.org/en/discussion/103619/familysearchs-updates-to-the-search-page

    https://community.familysearch.org/en/discussion/103619/familysearchs-updates-to-the-search-page

    [ 3 ] Discussion 103620

    'Category' = Records (Searching And Viewing)

    Home > Ideas > Records (Searching And Viewing)

    FamilySearch Employee Responding to Search Page Feedback

    https://community.familysearch.org/en/discussion/103620/familysearch-employee-responding-to-search-page-feedback

    https://community.familysearch.org/en/discussion/103620/familysearch-employee-responding-to-search-page-feedback

    [ 4 ] Discussion 103621

    'Category' = Records (Searching And Viewing)

    Home > Ideas > Records (Searching And Viewing)

    FamilySearch Employee Responding to Search Page Feedback

    https://community.familysearch.org/en/discussion/103621/familysearch-employee-responding-to-search-page-feedback

    https://community.familysearch.org/en/discussion/103621/familysearch-employee-responding-to-search-page-feedback

    As you can 'see' from those posts ...

    DESPITE, all the NEGATIVE 'Feedback', with regard to the NEW "Results" page/screen, for "Search Records", from those that matter, the 'lowly' User/Patrons, where the NEW "Results" page/screen, for "Search Records", was 'foisted' upon them; BEFORE, being "Fully" released to ALL User/Patrons - 'FamilySearch' RELEASED the NEW "Results" page/screen, for "Search Records", to ALL Users/Patrons.

    As I already suggested ...

    You are not alone ...

    We are ALL "Struggling"; and, NEED "Help", with the NEW "Results" page/screen, for "Search Records", which is NOT very 'User Friendly'.

    MOST Users/Patrons want the NEW "Results" page/screen, for "Search Records" to be "Reverted" BACK to the PREVIOUS "Results" page/screen, for "Search Records".

    But ...

    That Said ...

    SADLY, I doubt that will happen ...

    I know that this DOES NOT help/assist; but, I hope that this gives you some perspective.

    Brett

    1
  • DebDT
    DebDT ✭✭✭
    October 4, 2021 edited October 4, 2021

    There are materials available to help you. Click on Family Tree and open overview. Hope this helps.


    Screen Shot 2021-10-04 at 1.21.43 PM.png


    0
  • I Heath
    I Heath ✭
    October 6, 2021

    The search has become a bit like Ancestry, only more annoying (if that's even possible).

    Way back when, the library had the Ancestral File, IGI and a few assorted CD's in plastic cassettes, which the computer would instruct you to load according to your search. It took a little minute to change them, but it was a bulletproof system. Nobody could scratch the disks, or wreck the tray ... we thought we were flying. Then the "improvements" started. They sent a ton of disks, with no cassettes to protect them. Things were breaking at a phenomenal rate. Replacements sometimes took weeks to arrive, because this was happening all over the world. Eventually the disks were scrapped altogether, in favor of a website. The layout was irritating. Now, it's virtually hopeless. If you can even get a result with this thing, you feel like you've done something. Wrong! The troubles are just beginning. Welcome to the wonderful world of erroneous extractions &c. My right index finger is already aching and cracking from looking at 5 people. I’m sorry if this isn’t uplifting enough for you. Imagine some little bears playing in a stream or something.

    1
  • ViennaD
    ViennaD ✭
    October 6, 2021

    My comment is WHY RUIN A TRIED & TRUE Method that WORKED? Why CHANGE what is user-friendly, easy-to-use? The NEW LAYOUT is Not intuitive. It's set-up completely BACKWARDS of What one is used to, or would even Think to do, with the search form on the Right w/ results coming-up on the Left! WHY completely REVERSE Everything so it's totally confusing to the Mind? Then you've got All these non-sensical Results that don't make Sense! All the Type of Records mixed-in, INSTEAD of Censuses, everything Else is mixed-in. No EASY Way to sort-out What you want. Everything's Moved or Hidden. I have One SUGGESTION!! Bring BACK the OLD Method! This New one is a Total FAIL!!!

    1
  • Debra Freeman_3
    Debra Freeman_3 ✭
    October 7, 2021

    Thank You all for your responses. I will keep trying. Thank You. Debbie Freeman

    0
  • Debra Freeman_3
    Debra Freeman_3 ✭
    October 7, 2021


    0
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