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Processing process.

DavisDelmarBoyd
DavisDelmarBoyd ✭
October 2, 2021 in General Questions

Yesterday my daughter and I uploaded several photos into "memory" of pioneer ancestors...most persons who do not have photos. I have done this process several times over the past year and have not experienced problems. But there were issues yesterday which have not resolved today. Strangely, the photos all say "processing" which never has resolved. It is now the next day, and the processing step has not finished. Will I need to re-upload these photos?

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Answers

  • Tom123
    Tom123 ✭✭✭
    October 2, 2021

    I would suggest contacting FamilySearch Support. You can contact them by clicking on the ? mark with a circle round it, top right of screen. When the window opens, click on "Contact Us", bottom right in window. When the window opens, you will see a phone number you can call or you can live "Chat" with them.

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  • DavisDelmarBoyd
    DavisDelmarBoyd ✭
    October 3, 2021

    Thanks. It finally resolved later today.

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