incorrect information
I know my grandfather and I know his dad as well. I clicked under Search Records on Family Search looking for possibly more records on my grandfather.
I found an obit of a man, not of our family, that indexers have connecting my family. They say my grandpa is this man's son and it also connects my aunts and uncles as well. This is incorrect indexing and connecting.. How to I report and correct this.
I am shocked how difficult Family Search has made doing family history. It used to be clear and easy to use, now it is VERY convoluted. I often, over the years find incorrect indexing. I know it goes through three people....question is, are those three people from different families? I can't believe three different people could make such a mistake.
Best Answer
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Hi @Susiebisc
Could you please provide the URL for the record you are concerned about? Keep in mind that when you go to a specific Historical Record, if that record has been connected to someone in the Family Tree program, it was not done by the indexers. It was done by a guest who found the Historical Record and then linked it to one of their ancestors.
You can usually go to Family Tree to the person the record is linked to where you can discover the Contact name of the person who connected the record as a source for their ancestor. Click the contact name and use the Send a Message link to find out why they made the connection.
I would love to see the record you are concerned about and look forward to your response to my comments. Because more than the indexed record is now available on results pages for records at FamilySearch, it can be very confusing when you see that they may have been incorrectly attached to the wrong person.
Because you mentioned using Search Records when you found this record, I am moving this discussion to the Community Search Help Center category so that others who may have questions about the information they see on indexed records. Don't be alarmed when the discussion shows as closed in the FamilySearch Community page. Click the title and you will be directed to the Search category where the discussion is open and active.
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Answers
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Did the record that came up have an edit button next to name (s). If it did you can edit it and give the correct names and you will have to provide a reason for the change.
If it did not have an Edit next to the names, I would suggest you contact FamilySearch support. You can contact them by clicking on the the ? mark with a circle around it on the right top of the page. When the window opens, click "Contact Us" on bottom right of window. When it opens you have the choice of a phone number to call or you can do a live "Chat" session with them.
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That is odd because that is how it used to work but now I am not seeing any phone numbers. I will try again.
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ref: C.D, Burk
The record It is not linked to a family at this time. I did go back to the record and found where to report it. It used to be so easy to report anything-now it takes more time and effort,
Changing the format of Family Search should make the process easier to navigate, it does not. I always tell people how easy it is to do family history, but after my experience today with the new format i am not so sure.
Thanks for your help C.D.
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Many obituaries in FamilySearch's database are from GenealogyBank, and are machine-indexed: they've been run through an optical character recognition program to "read" the text, and then through more software that attempts to "parse" the text into people's names and their relationships.
The machine Gets It Wrong all the time. There was one example that came up recently where the obituary used the phrase "every Tom, Dick, and Harry" -- so the index had entries for Tom, Dick, and Harry.
If the obituary is one of these machine-indexed ones, then the index detail page will have text near the top right: "This record was indexed by a computer. If you find an error," and then a link, "click here to report it" (in all caps). For example: https://www.familysearch.org/ark:/61903/1:1:QP18-D13S
Note that the rest of the things in that right-hand column have nothing to do with the indexing, machine or otherwise: it's the Family Tree profile that the record has been attached to by users of FamilySearch (in this particular case, by me), followed by other records in FS's database that are similar to this one, and their user-applied "attachment points" (if any).
I don't remember whether I ever submitted a correction on this one. I'm not LDS, so I can neither see the image nor correct the index directly. But hmmm... I know that Prof only had Our Dratted Surname once, even if I can't see what the newspaper said, so maybe I'll try that CLICK HERE link, just to see if or when it results in any changes to the database.
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