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Option to email questions to FamilySearch

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cmkline
cmkline ✭
September 30, 2021 edited July 18, 2024 in Family Tree

With the changes in the screen formats, I cannot find the option to email an issue/question to FamilySearch that used to be in Contact us?

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  • Contacting FamilySearch
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Answers

  • JLewis11
    JLewis11 ✭✭
    September 30, 2021

    @cmkline

    Thank you for your question regarding sending an email to FamilySearch. This option is no longer offered, You now go to Communities, found in the Help Center (the circle with the Question mark and scroll down to the bottom to find communities), click on a subject that relates, and present your question there. It will be answered by someone fairly quickly. We wish you success in your endeavors.

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  • Suzy Adams
    Suzy Adams ✭✭
    October 1, 2021

    When you post your question in the Community, other individuals who may have the same question can also find answers. However, if you are uncomfortable posting your particular question in the Community, you may use the chat feature or call FamilySearch. Those options are listed on the Contact Us page. Scroll to find the correct area to get the phone number and the link for the chat for that area.

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