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indexing a batch when issue came up

Pennyrose
Pennyrose ✭
September 29, 2021 edited August 20, 2024 in Get Involved/Indexing

I was indexing Minn obits and went back to look at the first obituary and the name was not there that I had just indexed and the word "plain" was there then different words showed up and it wouldn't let me type the last name and stay there, "sheep" "game" "go" and "harrow" are the words that filled in on their own. I don't know what the problem is. I was thinking that it might me a hacker on my computer, Other entries had the same name "plain" thank you

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Answers

  • 886EZLContact ID
    886EZLContact ID ✭✭✭
    September 30, 2021

    Dear @Pennyrose,

    When you ask a question about indexing, it would be really great if you include the batch title and number. It is above the image you are indexing. The batch number is in this format: [XXXX-XXX}. This allows us to look specifically at the batch you are indexing and allows us to see the Project Instructions, Field Helps and Indexing Guidelines.

    Other suggestions we usually give when things are acting strangely:

    Make sure you are using Google Chrome or Firefox as your browser.

    Clear your browser cache, cookies and history frequently.

    Turn your computer all the way off, wait 10-30 seconds then turn it on and sign in again.

    Make sure your operating system is up-to-date.


    We eagerly await your reply with your batch title and number. Thanks!

    0
  • Susan Ann Mullen
    Susan Ann Mullen ✭✭✭✭✭
    September 30, 2021

    You might want to run your virus protection program to be safe.

    1
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