why cant I open my messages
Everytime I click on my messages I get an oops error page. Why is this. I see I have a message but cant open it. Very frustrating.
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Answers
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Hello @ChristinaRevell
Thank you for using the Community and asking this question. This sounds like it may be a browser issue. What browser are you using to ge to the net? When did you last clear cookies and cache from that browser? Here is a knowledge article that will hel you to clean up your browser: https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser
Did you try a different browser?
If these suggestions do not help, please reply to this post and we will search for another answer.
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