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peughjeanne1
peughjeanne1 ✭
September 24, 2021 edited September 24, 2021 in FamilySearch Center

Are missionaries allowed in Administrative site on FHC computers

0

Answers

  • NoyesJI
    NoyesJI ✭
    September 24, 2021

    Absolutely not! You need to have Patron, Missionary, and Administrator sign in's. There should be a secure password for your Administrator sign in, but the Patron and Missionary sign in's have no password, meaning they just click again and it opens to them. Hope this helps.

    2
  • genbug08
    genbug08 ✭✭✭
    September 24, 2021

    Haver sent a private message

    0
  • Cecilia Espinoza de Montoya
    Cecilia Espinoza de Montoya ✭✭✭
    September 24, 2021

    Who is in charge of a FHC and the administration of computers.. It is the Stake Temple and Family History Consultant assigned to the FHC.

    I am sending you this article wich can be found in the Help Center .-

    https://www.familysearch.org/help/helpcenter/article/what-does-a-stake-temple-and-family-history-consultant-family-history-center-do

    0
  • faunt95
    faunt95 ✭✭
    September 27, 2021

    Thank you for your question. One clarification to one of the answers. The Missionaries do have their own password to access the Missionary Account. The Stake Temple and Family History Consultant-FHC can request it if it is not known.

    0
  • DSKDavis
    DSKDavis ✭
    September 28, 2021

    We recently had missionaries asking if they can get the admin account to install software they needed for video work they were doing. Instead of sharing with them, simply show up with them at the center and enter the fhcadmin account credentials when needed while installing the software under the missionary profile.

    0
  • genbug08
    genbug08 ✭✭✭
    September 28, 2021

    DSKDavis,

    May I suggest you contact Tech Support and have the Missionary Desk top installed on your computers in the FHC. Missionaries have their own account and password, and are able to download the things they need to help them teach.

    Also below is a link to the Tech Support Group, there is a wealth of information there for FHC leaders and The Tech support.

    Family History Center Technical Support (North America) — FamilySearch Community

    1
  • Sandra Sims Newell
    Sandra Sims Newell ✭✭
    October 6, 2021

    The Consultant over the Family HIstory Center has access, through the Help Center, for information on how the Missionaries and Family History Center work together. This will provide correct guidance.

    Hope that this will be help you

    0
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