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Activate account due to move.

Tardiff.p
Tardiff.p ✭
September 23, 2021 in FamilySearch Account

When trying to use the search function I am met with this text

Account Not Authorized

FamilySearch Family Tree is accessible in Japan only to authorized FamilySearch users. Please contact FamilySearch Support at https://community.familysearch.org/ and provide your username to activate your account.

I have just moved to Japan as my spouse is in the military and we are now stationed here for the next few years.

Please let me know what needs to be done next to activate my account.

Tagged:
  • Activate account
  • new location
0

Best Answer

  • DebDT
    DebDT mod
    September 23, 2021 Answer ✓

    We are sending your request to a specialized department to resolve. If needed, they will contact you.

    0
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