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Look up request

LaurieSomes
LaurieSomes ✭
September 21, 2021 edited June 1, 2022 in Search

Does the library in Salt Lake City have look up services if the book I am needing is not available for viewing through Family Search?

Tagged:
  • FHL virtual consultation
  • Record lookup
0

Best Answer

  • Paul W
    Paul W ✭✭✭✭✭
    September 21, 2021 edited September 21, 2021 Answer ✓

    @DianaHawks

    We may not be able to fulfill all requests due to restrictions imposed by the law and contracts signed by FamilySearch.

    I am pleased to see you have added this proviso, as I feel many members of Community are being given false hopes, when the response (to similar queries) has been to use the FHL Lookup Service, but not warned that FamilySearch could be in breach of agreements with record custodians, or other third-parties, if they provided copies of certain material being requested.

    I do hope that in future all moderators (or ordinary members) will also add this note when providing similar advice to Community members.

    0

Answers

  • DianaHawks
    DianaHawks mod
    September 21, 2021

    Hi Laurie

    Here is the link to the lookup service from the wiki:

    https://www.familysearch.org/wiki/en/FHL_Lookup_Services

    Books

    • Full Title
    • Author
    • Info Needed (Title Page, Index, Entire Book)

    You will receive an email with your request within 3-5 business days.

    We may not be able to fulfill all requests due to restrictions imposed by the law and contracts signed by FamilySearch.

    Wish you well with your request

    0
  • FamilyInfo
    FamilyInfo ✭
    May 31, 2022 edited May 31, 2022

    I have requested several Look-Ups starting in March of this year. David V has been wonderful is sending what I've requested, but other volunteers just don't know what they are doing. I've gotten cut off pages, pages at really low resolution that I can't even read them, the wrong page attached to my request for another person, not all pages in the folio, and I am being told they just can't find what I requested when I know they exists. You need to train your volunteers on how to download the images properly. I still have outstanding requests dating back to April. I'm very glad you have this service and I can't thank David V enough for his hard work, but you really need to check out your other volunteers. Attached is an example of what I've gotten:

    AlongiGaspare-1714-Riveli-p2.png
    AlongiGaspare-1714-Riveli-p3.png


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  • Paul W
    Paul W ✭✭✭✭✭
    June 1, 2022 edited June 1, 2022

    @FamilyInfo

    I think you are being unreasonable here. I have not even used the look-up service as yet, as I would feel uneasy about taking up the valuable time of volunteers.

    David V might have gone that "extra mile", but I am sure others have worked to the best of their ability. I think it is unfair to be expecting as much as you are requesting.

    Also, I see nothing terrible about the quality of copies you have received (examples provided) - I have had to try to decipher far worse. It's not as if the original documents can be much clearer.

    Please be grateful FamilySearch is offering any service of this kind. If people overwhelm it with their requests, they might even consider withdrawing this provision. There is no obligation for the organisation to offer any help of this kind.

    1
  • mjharrison
    mjharrison ✭
    December 2, 2022

    Hello everyone - I am at a computer at the Toronto Public Library which is an affiliate of familysearch.org but still unable to download an image of a marriage registration I am researching. Would it be possible for someone at a familysearch.org centre to download the image for me and email to me?

    Image for marriage can be found here

    https://www.familysearch.org/ark%3A/61903/1%3A1%3AQ2CF-1F2T

    It is the marriage of Marion Rutledge to Frederick B Fetherstonhaugh which took place in New York City in 1887.

    my email address is mjharrison @ teksavvy.com

    Thank you very much for this.

    Michael

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  • genthusiast
    genthusiast ✭✭✭✭✭
    December 2, 2022 edited December 2, 2022

    There are lawsuits going on about public access to these public records.

    Today searching New York City Municipal Archives for this record results in nothing found - not even the index. It will be interesting if you hear back from anyone at a FamilySearch/Family History Center that can access it.

    To be helpful here is the index link without the encoding:

    https://www.familysearch.org/ark:/61903/1:1:Q2CF-1F2T

    Document Information:

    Digital Folder Number 007458754

    Microfilm Number 001544345

    Image Number 00747

    Also - in case you do not have the newspaper marriage article reference:

    Source Citation

    The Brooklyn Daily Eagle; Publication Date: 22/ Feb/ 1887; Publication Place: Brooklyn, New York, USA; URL: <removed in favor of sharing link below>

    Source Information

    Ancestry.com. U.S., Newspapers.com Marriage Index, 1800s-current [database on-line]. Lehi, UT, USA: Ancestry.com Operations Inc, 2020.

    https://www.ancestry.com/sharing/561398?mark=9fcf48c6178a47536fd7ca6463c8d81b31236e3b7b6ef8b7f1f732ad8744e128

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