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How can sign in to my account. Thank

Eileen Mitchell
Eileen Mitchell ✭
September 20, 2021 edited September 22, 2021 in FamilySearch Account

Can you assist me in signing in my account. Thank you

Tagged:
  • account access
0

Answers

  • verafernandes
    verafernandes ✭✭
    September 20, 2021

    Olá Eileen,

    Obrigado pela sua pergunta de como voê pode entrar na sua conta.

    Você pode recuperar um nome de usuário esquecido ou redefinir uma senha esquecida da sua conta usando qualquer opção que esteja diretamente vinculada à sua conta:

    • Seu número de telefone celular
    • Seu endereço de email

    Caso você seja membro de A Igreja de Jesus Cristo dos Santos dos Últimos Dias pode usar o seu número de registro da Igreja como uma opção de recuperação.

    Acesse o link abaixo para seguir as etapas de recuperação. ok

    https://www.familysearch.org/help/helpcenter/article/esqueci-minha-senha-ou-nome-de-usuario-do-familysearch

    Se ainda tiver alguma dificuldade para resolver esse assunto, fique à vontade para nos contatar sempre que precisar de ajuda.

    0
  • S. E. Scoville
    S. E. Scoville ✭
    September 20, 2021

    Hi Eileen,

    You need both your username and password to sign in to your account. I am adding a link below for instructions to reset your password. An important piece of information is what email and/or cell phone number did you add to the account to recover your account. Select that as the recovery method. If you still cannot get into your account, please call FamilySearch.

    I hope you have great success!


    https://www.familysearch.org/help/helpcenter/article/i-forgot-my-familysearch-password-or-username


    1
  • Eileen Mitchell
    Eileen Mitchell ✭
    October 4, 2021

    No

    0
  • Eileen Mitchell
    Eileen Mitchell ✭
    October 4, 2021

    No

    0
  • DebDT
    DebDT mod
    October 5, 2021

    Here is the number to call FamilySearch for help in the United States 1-866-406-1830. They will be able to help you. You may also try a live chat.

    0
  • RexDooDis
    RexDooDis ✭✭✭
    October 5, 2021

    Sent Eileen a private message with specific help instructions for her active FS accounts.

    0
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