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Why am I not able to get the FamilySearch page?

Dale Guilott Pickard
Dale Guilott Pickard ✭
September 20, 2021 edited September 20, 2021 in General Questions
Screenshot 2021-09-20 at 09-33-52 FamilySearch org.png

It's like I'm in a loop.

0

Best Answer

  • Cedar Kedar
    Cedar Kedar mod
    September 20, 2021 Answer ✓

    Hi Dale,

    This could be to do with FamilySearch cookies. I have had this an usually, but not always, all you have to do is delete the cookies.

    https://www.familysearch.org/cookies

    Click on the above link and then click 'yes' to reset the cookies. I find it is handy to bookmark this and to clear the cookies regularly.

    Also you might need to clear your browsers cookies and cache. You can do that through your browser settings.

    Best regards

    Cedar

    1

Answers

  • Dale Guilott Pickard
    Dale Guilott Pickard ✭
    September 20, 2021

    Thanks. That worked!

    1
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