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watsonbeverlyfaye1
watsonbeverlyfaye1 ✭
September 16, 2021 edited September 16, 2021 in Family Tree

I have a church member account, I can't see the temple ordinance tab. Can you help

Tagged:
  • Viewing Temple information.
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Best Answers

  • Carla Tobler
    Carla Tobler mod
    September 17, 2021 Answer ✓

    @watsonbeverlyfaye1 

    Hello Beverely,

    Have you been able to solve the problem of not seeing your Temple Ordinance tab? We hope the information in the private message you received, as well as the suggestions in this Community post have helped. If not, please contact us again.


    Best Wishes!

    0
  • watsonbeverlyfaye1
    watsonbeverlyfaye1 ✭
    September 19, 2021 Answer ✓

    I went to Family Tree Preferences and found it was disabled Thank You Bev

    0

Answers

  • Carla Tobler
    Carla Tobler mod
    September 16, 2021

    Sending a private message to @watsonbeverlyfaye1

    0
  • NidaFL
    NidaFL ✭✭✭
    September 16, 2021

    Also check your setting to see if you have that feature turned on

    0
  • Brett .
    Brett . ✭✭✭✭✭
    September 17, 2021

    @watsonbeverlyfaye1

    Beverly

    Welcome to the "Community.FamilySearch" Forum

    I am just another 'lowly' User/Patron ...

    [ And, I happen to be a member of the Church ... ]

    FYI

    Just in passing ...

    Try this ...

    Check the "Settings" in your 'FamilySearch' Account.

    There are two (x2) things that you will need to check for, in the "Settings" of your 'FamilySearch' Account.

    (1) Church Membership Number

    Just to be certain, check that your 'FamilySearch' Account, has your "Church Membership" Number, associated with your 'FamilySearch' Account.

    Such most probably is, so associated with your 'FamilySearch' Account; but, just check to be certain.

    And ...

    IF, that is O.K.; THEN, ...

    (2) Show Temple Information

    Check, that under the Family Tree Preferences, that the Show Temple Information, is "Checked"/"Ticked".

    IF, the Show Temple Information, is "Checked"/"Ticked"; THEN, such is ENABLED.

    When such is ENABLED then one can 'see' the "Temple" 'Tab'.

    Whereas ...

    IF, the Show Temple Information, is NOT "Checked"/"Ticked"; THEN, such is DISABLED.

    When such is DISABLED then one CANNOT 'see' the "Temple" 'Tab', even though one is a Member of the Church; and, even with one's "Church Membership" Number associated with one's 'FamilySearch' Account.

    BOTH, of the aforementioned, are found, under the FIRST (and, DEFAULT) "Account" 'Tab', of one's "Settings".

    Just some thoughts.

    Good Luck

    Brett

    1
  • watsonbeverlyfaye1
    watsonbeverlyfaye1 ✭
    September 19, 2021

    Where do you find Family Tree Preferences? Bev

    0
  • watsonbeverlyfaye1
    watsonbeverlyfaye1 ✭
    September 19, 2021

    Thanks I got it BEv

    0
  • watsonbeverlyfaye1
    watsonbeverlyfaye1 ✭
    September 19, 2021

    Thanks, Bev

    0
  • watsonbeverlyfaye1
    watsonbeverlyfaye1 ✭
    September 19, 2021


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