To the Engineer

watsonbeverlyfaye1

I have a church member account, I can't see the temple ordinance tab. Can you help

Carla Tobler

@watsonbeverlyfaye1 

Hello Beverely,

Have you been able to solve the problem of not seeing your Temple Ordinance tab? We hope the information in the private message you received, as well as the suggestions in this Community post have helped. If not, please contact us again.

Best Wishes!

watsonbeverlyfaye1

I went to Family Tree Preferences and found it was disabled Thank You Bev

Carla Tobler

Sending a private message to @watsonbeverlyfaye1

NidaFL

Also check your setting to see if you have that feature turned on

Brett .

@watsonbeverlyfaye1

Beverly

Welcome to the "Community.FamilySearch" Forum

I am just another 'lowly' User/Patron ...

[ And, I happen to be a member of the Church ... ]

FYI

Just in passing ...

Try this ...

Check the "Settings" in your 'FamilySearch' Account.

There are two (x2) things that you will need to check for, in the "Settings" of your 'FamilySearch' Account.

(1) Church Membership Number

Just to be certain, check that your 'FamilySearch' Account, has your "Church Membership" Number, associated with your 'FamilySearch' Account.

Such most probably is, so associated with your 'FamilySearch' Account; but, just check to be certain.

And ...

IF, that is O.K.; THEN, ...

(2) Show Temple Information

Check, that under the Family Tree Preferences, that the Show Temple Information, is "Checked"/"Ticked".

IF, the Show Temple Information, is "Checked"/"Ticked"; THEN, such is ENABLED.

When such is ENABLED then one can 'see' the "Temple" 'Tab'.

Whereas ...

IF, the Show Temple Information, is NOT "Checked"/"Ticked"; THEN, such is DISABLED.

When such is DISABLED then one CANNOT 'see' the "Temple" 'Tab', even though one is a Member of the Church; and, even with one's "Church Membership" Number associated with one's 'FamilySearch' Account.

BOTH, of the aforementioned, are found, under the FIRST (and, DEFAULT) "Account" 'Tab', of one's "Settings".

Just some thoughts.

Good Luck

Brett

watsonbeverlyfaye1

Where do you find Family Tree Preferences? Bev

watsonbeverlyfaye1

Thanks I got it BEv

watsonbeverlyfaye1

Thanks, Bev

watsonbeverlyfaye1