Laptop use at Family History Center
Has the ability to use personal laptops for family tree research Family History Centers been disabled? I'm at a Family History Center right now; it's the first day it's been opened since March 2020. When logged into the center's wifi on my laptop, I'm getting the typical error one gets when trying to access locked records from home:
"To view these images do one of the following:
- Access the site at a family history center.
- Access the site at a FamilySearch affiliate library."
Seeing that I'm at a family history center, I thought I'd have access. When I log in using a computer here at the center, the same records are unlocked. I've tried various ways - making sure I'm only logged in to either my laptop or the center's computer, starting at the standard familysearch.org page and starting at the familysearch.org/fhcenters/portal page. I get the same result no matter which way I try.
I tried to contact live chat, but after being in a chat loop for about 10 minutes, I got a message that no one was available.
(Image added is the error I get when logged in using the family history center's wifi while at a family history center.)