Home› Welcome to the FamilySearch Community!› FamilySearch Help› General Questions

Search hints

ColinPye
ColinPye ✭
August 31, 2021 in General Questions

Why do search hints not show when a link is followed Ie: the little wheel just spins and gets nowhere?!?

This is happening too regularly for it to be just my problem, I hope someone can help.

0

Answers

  • PMLynch
    PMLynch mod
    August 31, 2021

    Did you have too many windows open at the same time?

    0
  • Brett .
    Brett . ✭✭✭✭✭
    August 31, 2021

    @ColinPye

    Colin

    Welcome to the "Community.FamilySearch" Forum.

    I am just another 'lowly' User/Patron ...

    Just a passing thought ...

    Among other things, just sometimes ...

    It may help, just to "Clear" the, "Cookies"; and, "Cache", of the "Browser" that one is using.

    Give it a go.

    Not much to loose.

    Here are some "Knowledge Articles" in 'FamilySearch':

    How do I delete all of the cookies and temporary files stored by my internet browser?

    https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

    https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

    How do I delete cookies from FamilySearch?

    https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-cookies-from-familysearch

    https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-cookies-from-familysearch

    How do I set my cookie preferences?

    https://www.familysearch.org/help/helpcenter/article/how-do-i-set-my-cookie-preferences

    https://www.familysearch.org/help/helpcenter/article/how-do-i-set-my-cookie-preferences

    I really hope this helps.

    Brett

    0
  • ColinPye
    ColinPye ✭
    September 3, 2021

    Thanks everyone, the problem appears to be internet speed....I'll have to upgrade....

    0
Clear
No Groups Found

Categories

  • 24.8K All Categories
  • 593 1950 US Census
  • 47.7K FamilySearch Help
  • 100 Get Involved
  • 2.4K General Questions
  • 369 Family History Centers
  • 367 FamilySearch Account
  • 3.5K Family Tree
  • 2.7K Search
  • 3.9K Indexing
  • 476 Memories
  • 4.9K Temple
  • 271 Other Languages
  • 30 Community News
  • 5.6K Suggest an Idea
  • Groups