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WhyteKathy
WhyteKathy ✭
August 29, 2021 in Indexing

The examples listed under "project instructions" do not open when I click on them. How can I get them to?

0

Best Answers

  • Suzanne O Halliday
    Suzanne O Halliday ✭✭
    August 29, 2021 Answer ✓

    Kathy, please give us the project name and the share batch code so that we can investigate it and report the problem. Thank you very much.

    0
  • Melissa S Himes
    Melissa S Himes ✭✭✭✭✭
    August 29, 2021 Answer ✓

    I've been having the same problem today on various projects. I found that when I clicked on them a second time they opened. But, this might be a case where you need to check your browser or may want to clear out your temporary files and cookies and at worst clear your browser history.

    https://www.familysearch.org/help/helpcenter/article/i-keep-getting-error-messages-when-indexing

    https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

    0
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