Bug: Unable to submit request to change Deceased to Living

dontiknowyou

Today the Submit button does not work.

Update: The PID has been dealt with. However, the bug remains.

Vincent T

Hi @dontiknowyou sorry for the challenge you are going through. I will contact you privately so I help you.

Brett .

@dontiknowyou

FYI

You may be correct ...

As, I have NOT tried "Changing", the 'Status' of an individual/person, from "Deceased", to "Living", SINCE the INCLUSION of the 'FamilySearch' "Support", into this "Community.FamilySearch" Forum; and, of course, the 'demise' of the 'FamilySearch' "Support" Case Management System.

I wonder ...

IF, that "Save" link/button, NO LONGER works; as, the 'FamilySearch' "Support" Case Management System, is no more; so, that link/button NOW goes NOWHERE.

Definitely something, that 'FamilySearch' NEEDS to investigate.

Just a passing thought ...

Brett

ps: Perhaps, you should submit an "Idea" (ie. 'Feedback').

dontiknowyou

The PID has been dealt with. The bug remains.

MarkLippitt

I am having the same problem with record G9PY-BBB.

The Submit button fails when trying to change a record from deceased to living.

Brett .

@dontiknowyou

FYI 

The matters may STILL be getting to 'FamilySearch' "Support", to action the "Request".

But ...

That Said ...

The problem/issue is, that the "Action", is STILL working on OLD (Programming) "Code", that references the 'FamilySearch' "Support" Case Management System, which is NOW "Defunct"; hence, the "Bug".

IF, the matters are getting through to 'FamilySearch' "Support", to action the "Request"; THEN, the OLD (Programming) "Code", that references the 'FamilySearch' "Support" Case Management System, could certainly be the problem/issue.

I would not be too dismissive of that ...

You never know ...

Brett

dontiknowyou

The Submit button fails when trying to change a record from deceased to living.

Yes. I have replicated this bug again and again since I first reported it.