Home› Welcome to the FamilySearch Community!› FamilySearch Help› General Questions

Why can't I connect to MyHeritage from FamilySearch?

Francis Reid
Francis Reid ✭
August 24, 2021 edited August 25, 2021 in General Questions

I attended a webinar today sponsored by MyHeritage that indicated that there is a reciprocal arrangement with FamilySearch for sharing Family Trees. But when I tried to connect between them, I got a message that this partner service was not available to me. They implied that no subscription service was needed. Can you help me, please? Thank you!

Full Name: Francis Reid, Username: , FamilySearch Family Tree Number: .

Email: franman52@gmail.com

Today's Date: Tuesday, August 24, 2021

Tagged:
  • Connected Accounts
  • My Heritage
1

Best Answers

  • Sanra
    Sanra ✭✭✭✭
    August 24, 2021 edited August 24, 2021 Answer ✓

    @Francis Reid

    Thank you for your question in the Community about the FamilySearch-My Heritage connected accounts. This connection is available for members of the Church of Jesus Christ only. You can learn about FamilySearch partner sites in our FamilySearch Solutions Gallery. Use the Filter tool to organize the partners by platform, device, language, and FamilySearch compatibility.

    • For price, be sure to check the partner's website.
    • Keep in mind that you can access many of our partners' sites for free from one of the many family history centers located around the world. Use the link below to find one near you.


    • https://www.familysearch.org/fhcenters/locations/


    Wishing you success with your family history .

    0
  • Francis Reid
    Francis Reid ✭
    August 25, 2021 Answer ✓

    Then why would MyHeritage imply that this is a "free" and simple way of synchronizing to FamilySearch?

    0
  • Brett .
    Brett . ✭✭✭✭✭
    August 25, 2021 Answer ✓

    @Francis Reid

    Francis

    Welcome to the "Community.FamilySearch" Forum.

    Firstly ...

    I would humbly suggest, that the implication, by "MyHeritage", being that ...

    IF, one DOES have a "MyHeritage" Account; THEN, one CAN "Synchronise", one's "Tree", in "MyHeritage", for FREE, with "Family Tree" of 'FamilySearch'.

    As, there is an INTERFACE between, "Family Tree" of 'FamilySearch'; and, "MyHeritage".

    Secondly ...

    Another OPTION, which you may not have considered is, that you could visit a "Family History Centre", of the Church (which are located around the World), nearest you; as, a Patron; and, possibly use "MyHeritage" there, if such is available.

    At a "Family History Centre", of the Church, you may be able to "Download" (on, a "Storage" medium; or, a Computer/Tablet) the Records from "MyHeritage"; and, you may even be able to attach the Records in "MyHeritage", to the individuals/persons, in your "Ancestral" Lines, in "Family Tree" of 'FamilySearch'.

    [ Of course, subject to "COVID-19", &, any "Family History Centre", of the Church, nearest you, being OPEN ]

    Just my thoughts.

    Brett

    1

Answers

  • Francis Reid
    Francis Reid ✭
    August 25, 2021

    So then my only recourse would be to either join LDS, visit one of your other partner solutions websites, or manually enter and update my information separately on both FamilySearch and MyHeritage?

    0
  • Francis Reid1
    Francis Reid1 ✭
    August 25, 2021

    Thanks Brett! For that very detailed explanation of my conundrum. In the future, you may want to consider sharing with your genealogical partners that there are caveats and limitations to the "partnership," that they should include in any advertising! Have a great day!!

    0
  • genbug08
    genbug08 ✭✭✭
    August 25, 2021

    You can also view My Heritage at a Family History Center, below is a link to help find a Center near you..

    Find a family history center near me • FamilySearch

    0
Clear
No Groups Found

Categories

  • 30.1K All Categories
  • 24.2K FamilySearch Help
  • 125 Get Involved
  • 2.7K General Questions
  • 442 FamilySearch Center
  • 461 FamilySearch Account
  • 4.4K Family Tree
  • 3.4K Search
  • 4.7K Indexing
  • 639 Memories
  • 6.5K Temple
  • 322 Other Languages
  • 34 Community News
  • 6.6K Suggest an Idea
  • Groups