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Report issue: Group discussion page won't load

dontiknowyou
dontiknowyou ✭✭✭✭✭
August 24, 2021 edited August 24, 2021 in General Questions

[Could a moderator please move this report to the appropriate category and also escalate it to the engineering team?]

Another contributor who is logged into FS Community shared with me that they cannot load the page of a discussion I started in a public group here.

The page is https://community.familysearch.org/en/discussion/100055/crandall

And what they see is:

screenshot-www.familysearch.org-2021.08.24-11_11_56.jpg


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Answers

  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    August 24, 2021

    The other person also cannot load the main page of the group: https://community.familysearch.org/en/group/184-surname-specific-family-history-research

    0
  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    August 24, 2021 edited August 24, 2021

    Found the answer. FS Messages is breaking the URL between community and familysearch.org. That is a bug.

    Screen Shot 2021-08-24 at 10.28.58 AM.png


    0
  • genbug08
    genbug08 ✭✭✭
    August 25, 2021

    Over the next few weeks, there will work being done on some updates and general maintenance. Hopefully these updates will help you to have a better experience on the blog as you seek ways to come closer to your ancestors and heritage. (There was an import of some blog issues into the community with excessive emails. It is being investigated.

    0
  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    August 25, 2021

    Thanks for the information, @genbug08. This bug is in Family Tree, not Community.

    0
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