Unable to view Memories by People

mogvaj

Logged in as myself, when I try to go to https://www.familysearch.org/en/photos/people, I get an error 500, Internal Server Error. The new Gallery page seems to work fine, but I am unable to get any of the People pages to work.

AmberML1

@mckibben10 outlook.com

Yes, this is a known issues. It is in our Known Issues for Memory Viewer….you can find a discussion called "A Note about potential problems surrounding Memories."

Unfortunately, Engineers are working to replace old code, and for some users, the "People" pages is become unresponsive. There will be no immediate fix. We ask for patience.

Sorry for the disruption! Thank you for reporting!